Sales/ Marketing & Customer Service Admin Assistant at CETECH Ghana
Ashaley Bowte - AccraJob Description
The Sales, Marketing & Customer Service Admin Assistant is a hybrid support role that spans three key functions of our business: sales, marketing, and customer service. This role is ideal for someone who is versatile, organized, tech-literate, and has a strong desire to grow within a fast-moving company.
You will work closely with senior staff, learn directly on the job, sell directly to customers in the offline store and gain hands-on experience through our internal short courses, tutorials, and mentorship programs.
Company: CETECH Ghana – Retail, Wholesale & Services Division
Job Location: Ashaley Bowte, School Junction (Not a Remote Job)
Salary Expectation: Ghc 2500 – Ghc 3500 per month
Negotiable depends on experience and relevant skill sets.
Employment Type: Full-Time, Permanent
Experience Level: Entry to Mid Experience Level
About CETECH Ghana – Retail, Wholesale & Services Division
At CETECH Ghana, we are reshaping the way businesses and individuals access technology, solutions, and service delivery in Ghana. Our Retail, Wholesale & Services Division is a fast-paced, dynamic environment where we engage customers directly, manage product sales, provide after-sales services, and innovate in how we support our clients.
We are looking for energetic, tech-savvy, and highly motivated young professionals to join our growing team. If you’re passionate about sales, marketing, customer service, administration — and you’re hungry to learn fast and grow your career — then we want to meet you!
Key Responsibilities
Sales Support:
• Serve walk-in customers in our shop and assist with purchases
• Monitor inventory levels and coordinate with procurement
• Prepare sales quotations, proposals, and basic reports
• Process orders and follow through with delivery or service arrangements
• Update CRM systems and manage customer data
• Support the sales team with client follow-ups and scheduling meetings
Marketing Support:
• Assist with the execution of online and offline marketing campaigns
• Prepare brochures, flyers, newsletters, and other marketing content
• Support management of social media accounts and website content
• Track marketing campaign results and create simple analytics reports
• Help plan and organize events, product launches, or promotional activities
Customer Service Support:
• Handle customer inquiries via phone, email, and chat
• Manage product returns, complaints, and order status checks
• Log customer issues and follow up to ensure resolution
• Update internal FAQ documents and customer satisfaction logs
General Admin Support:
• Organize internal files, records, and documentation
• Assist with calendar management and internal scheduling
• Help prepare presentations and internal reports
• Liaise with suppliers, vendors, and partners
Who We’re Looking For
Required:
• Aged 18 to 28 years old
• Strong computer skills (Microsoft Office, Internet, email, etc.)
• You must have your Own Laptop – you will use it to work
Store Location: Ashaley Bowte, School Junction (Not a Remote Job)
Start Time: 07:00am, Closing Time 5:30pm
Qualification Required & Experience
• SHS, Diploma, or Degree in Business, Marketing, IT, or similar
• We operate Monday – Saturday – You work 5 days with one off-day
• Excellent communication and people skills
• Ability to learn fast and adapt quickly to new tools and processes
• Genuinely interested in sales, marketing, customer service and administration
• Strong attention to detail and ability to multitask
Preferred (but not mandatory):
• Experience with CRM or marketing tools (e.g., Canva, Mailchimp)
• Basic knowledge of social media management or graphic design
• Any prior experience in retail, admin, sales, or customer service is a bonus
Career Development Path
This role is designed to help you grow into more senior positions as you gain experience, such as:
• Sales Executive or Account Manager
• Marketing Coordinator or Digital Marketing Specialist
• Customer Success Manager or Service Operations Lead
• You will learn directly from experienced staff, and be exposed to company-run short courses, internal training, tutorials, and real-world projects.
What You’ll Gain
• A dynamic work environment full of learning opportunities
• Real-world business skills across sales, marketing, and service delivery
• Mentorship from experienced professionals
• Growth into higher responsibility roles
Location: Ashaley Bowte – Accra
Closing Date: 6th December, 2025
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website