Relationship Managers / Officers at Guaranty Trust Bank (Ghana) Ltd
AccraJob Description
Guaranty Trust Bank (Ghana) Ltd is seeking to recruit Relationship Managers / Officers.
Job Summary
• The Relationship Officer will be responsible for managing and growing a portfolio of interconnected client relationships. This role ensures that all banking needs of the customers, including deposits, transactions, trade finance and borrowing requirements are efficiently addressed. The Officer serves as the primary point of contact for clients, providing tailored financial solutions, ensuring customer satisfaction and driving profitability
Specific Duties & Responsibilities
• Identify new business opportunities within the portfolio and acquire new clients through referrals, cold calls and market intelligence
• Promote and cross-sell a range of bank products and services, including savings, current accounts, loans, trade finance, investment products and digital banking solutions
• Assist in the preparation of credit approval memos, financial analysis and necessary documentation for loan processing
• Resolve customer queries, complaints and service requests
• Facilitate smooth and efficient execution of day-to-day banking transactions for clients, ensuring accuracy and timelines
Qualification Required & Experience
• A university degree with a minimum of second class lower
• Relevant experience in a similar role
The Ideal Candidate Must
• Be a team player and possess good communication, negotiation and analytical skills
• Command presence, demonstrate sound decision-making and judgement capabilities, integrity, professionalism, resilience
The Offer
These are challenging and exciting roles for the right candidate, if your career aspirations match these exciting opportunities and you have the drive for results as well as a passion for excellence.
Location: Accra
Closing Date: 13th October, 2025
HOW TO APPLY
Please send your CVs to:
gh.hrrecruitment@gtbank.com