22 May
2020
Operations Director for Reputable Company
AccraJob Description
A leading Private Security company is seeking to recruit Operations Director to manage its Operations in Ghana
KEY ACCOUNTABILITIES
- Provide leadership and mentoring to the operations team. This includes but not limited to;
- Designing a comprehensive training curriculum for the training school.
- Design policies on operations and other incident/risk handling procedures.
- Design and recommend to management for adoption improved and sound practices within the private security services.
- On a continuing basis, ensure that adequate risk assessment is conducted on all new as well as existing clients.
- Recommend and lead the deployment of various security products to clients.
- Maintain a register of attendance for all operations staff.
- Maintain a complaint and incidence log on behalf of the company.
- Client relationship management including deployment, incidence reporting and complaints handling.
- Research, develop and recommend new products, policies and procedures for adoption by Management.
- Act as liaison between the Company and public security agencies
Required Skills or Experience
- A good first degree in a related discipline.
- A Retired ex-serviceman not below the rank of Assistant Superintendent or equivalent.
- Three years working experience in a similar position/environment
- Entrepreneurial attitude
- Analytical thinking and research skills
- Plenty of initiative & Drive
- Socially engaged, easy communicator, convincing and representative attitude
- Skillful in project planning/ tasks and able to prioritize projects/ tasks.
- Highly proficient in Microsoft Office applications (Word, Excel & PowerPoint mandatory)
PERSONAL COMPETENCIES
- Must possess a high sense of integrity and confidentiality
- Must have a pleasant personality
- Must be self-disciplined and self-motivated
- Must be a team player
- Well-organized with a good time management skill.
- Must possess cultural awareness by being friendly and polite
- Able to deal with difficult internal users as well as suppliers
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