24 Aug 2021

Operations Coordinator – National Service by Bolt

Accra

Job Description

We are looking for Operations Coordinators as part of the National Service Program who can help us grow our business

These personnel will support all Bolt’s Operations in Ghana

It’s an exciting once-in-a-lifetime opportunity to grow and develop yourself with challenging opportunities

Let’s build the future of transport together!

Support all Bolt’s business operations in Accra

Support brand penetration strategies

Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers

Figure out the logistics of how many drivers are needed where and when

Develop and execute strategies to keep the churning rate at minimum levels

Manage driver training sessions with existing driver base

Outbound calls to churned drivers

Assist the Management team with quality management.

Resolve car applications and fleet documents

Manage a team of scouts in the city assignedPartake in data clean up and mop up exercisesScout for drivers in the city assign.

Assist driver leads to complete their registration and training

Perform field visit of remote activation centres to ensure optimal performance

You’re passionate about new technologies and fixing transportation

You must have completed tertiary education and be eligible for National Service

You’re a great communicator

You have a data-driven analytical mindset and love to solve problems (Excel skills are an advantage)

You’re a hustler, not stopping after 20 obstacles a day

You are social. You can easily network with people of all backgrounds

Experience in sales, sharing economy, tech business, transport industry, startup or dynamic high-growth company

Closing Date :8th Sept. 2021