10 May 2022

Manager Customer Insight Base Distribution & Lead generation by MTN Ghana

Accra

Job Description

Education:

University degree in Computer Science, Marketing, Statistics, or related disciplines
Working skills in SQL & Power BI is a must
Knowledge of Pricing and statistical modelling will be a plus

Experience:

Minimum of 5 years of relevant work experience. 3 years of which must have been in the Telecoms industry in a supervisory role.
Prior experience in base management (preferred)

Competencies

Knowledge:

Demonstrated leadership in base analytics within a large organisation
Experience in commercialisation and automation of analysis
Commercially acumen
Strong knowledge of Telco/Techco products and service offerings to customers
Sound knowledge of business and CVM systems principles
Practices, techniques and theories of CVM reporting and internal controls
CVM standards, practices, and techniques
Profound ability to interpret information and understand underlying commercial drivers of performance of ICT industry
Proven knowledge to create and manage a high-performance analytics team
Bridge between Marketing and Technology – Ability to work with business intelligence units and IT to define system and reporting requirements

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Skills / physical competencies:

Ability to manage self and be a team player, good conflict management, take and manage accountability
Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
Personal Skills – trustworthy, integrity and ethical in dealings

Operating Skills – Ability to focus on plans, priorities, and demonstrable results in a demanding and fast-moving environment

and shares knowledge effectively
Organisational Positioning Skills – Good written and verbal communication – ability to communicate effectively with senior executives to get buy-in and share results and with the CVM and commercial teams to achieve implementation,
Strong presentation skills and commitment to the organization
Strategic Skills – Global thinker, Analytical thinking, and Problem-solving abilities.
Consultative and facilitating Skills
Influencing skills
Investigative skills

Closing Date :13th May. 2022