16 Mar 2022

Manager, Analytics & Reporting by MTN Ghana

Accra

Job Description

To Provide analytics insights and reports for all digital products and platforms

Job Role

Create commercial reports on Digital products and platforms for MTN Ghana leadership
Provide in depth analysis of digital products performance
Perform deep analysis on how the digital products are used by customers based on data from the tools (e.g. funnel analysis, registration rates etc.)
Work with the IT Business Intelligence team and the Customer Insights team to provide relevant insights and analysis in relation to how customers use the digital products
Provide training on the use of Digital Analytics tools (e.g. Google Analytics) to the rest of the Digital team
Faster and more reliable delivery of commercial reports for Digital products
Provide critical information for the prioritization of the delivery of new requirements for Digital products
Identify potential areas for improvements
Get the team to become independent on the use of the analytics tools

Context:

Education

A First Degree in computer science or a business field
Google Analytics and SQL certification
Experienced user of Excel, PowerBI and Access
Minimum of 5 years related work experience in a digital organization or the digital/analytics department of an organization, with at least 3 years in a supervisory position.
Advanced experience and knowledge of the main digital analytics tools like Google Analytics, Google Data Studio, etc.
Experience with Digital Advertising is a plus
Good experience with PowerPoint
Experience working for a platform business (e.g. e-commerce) is a plus

[WPSM_AC id=8719]

Professional/Technical competencies:

• Strong knowledge of all main analytics tools and techniques

• Business Performance Management

• Planning and Budgeting

• Stakeholder Relations Management

• Marketing/Digital Marketing

• Understanding of the Digital Ecosystem

• Proficient in Microsoft Office Suite (Excel, PowerPoint, etc.)

• Knowledge and ability to analyze KPIs and provide detailed reports

Physical Skills/ Competencies:

• Self-starter and ability to keep up in a fast-paced environment while meeting deadlines

• Naturally curious and have a passion to ideate and advance innovation of digital products

• Must be detail-oriented and have good organization skills

• Maturity, professionalism, and good conflict management

• Very good at presenting advanced insights in a simple language for senior leaders

• Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports

• Personal Skills – Trustworthy, integrity in dealings

• Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively

• Organizational Positioning Skills – Good written and verbal communication, presentation Skills, commitment to the

• Global thinker, analytical thinking, critical thinking, and problem-solving abilities

Closing Date :22nd March 2022

Interested and qualified applicants should send their Curriculum Vitae by 22nd March 2022 to: Email: mtnghanarecruitment@mtn.com

Kindly indicate the DIG-2022/0001 in the email subject and note that only shortlisted applicants will be contacted.