Junior Sales & Social Media Representative at Nali Beauty
AccraJob Description
The Role:
• We are seeking a multitasking, beauty-obsessed Sales & Social Media Representative to drive sales, engage customers and create compelling content.
• You’ll be the face of our brand, building relationships and turning followers into loyal customers
Key Responsibilities
Customers Engagement & Sales
• Respond to inquiries via social media DMs, comments and messaging apps (WhatsApp, Instagram, etc) in a timely, friendly manner
• Guide customers through product selection, close sales and upsell/cross-sell where appropriate
• Resolve order issues and ensure customer satisfaction
Order Management
• Accurately record and track orders using our software
• Coordinate with logistics/shipping teams to ensure timely delivery
Content Creation
• Create eye-catching social media content (posts, stories, reels) showcasing products, promotions and beauty tips
• Collaborate with the marketing team to align content with campaigns and trends
• Engage followers through interactive content (polls, Q&As, user-generated content)
Market Insights
• Stay ahead of beauty trends and competitor activity to suggest new strategies
• Share customer feedback to improve products/services
Qualification Required & Experience
• 1+ years in sales, customer service or social media (beauty/fashion industry a plus)
• Excellent written/verbal communication skills
• Proficiency in Instagram, TikTok, Facebook and WhatsApp
• Basic content creation skills (photo/video editing, graphic design).
• Organised with sharp attention to detail
• Self-driven, adaptable and passionate abut beauty trends
• Computer literate
Why Join Us?
• Opportunity to work in a fast-growing company
• Supportive and inclusive team environment
• On-the-job training and opportunities for career growth
Location: Accra
Closing Date: 12 August, 2025
HOW TO APPLY
Send your resume, a brief cover letter (tell us why you love beauty retail), and examples of social media content you’ve created to:
nalibeautyaf@gmail.om
Use the subject line: ‘Sales Rep – (Your Name)’