Help Desk Officer at May Masters Limited
AccraJob Description
Handle customer enquiries and complaints via phone, email, or social media
• Provide product and service information to customers
• Process orders and transactions
• Manage and resolve customer complaints
• Identify and escalate issues to supervisors
• Follow up on customer interactions
• Document and update customer records based on interactions
• Develop and maintain a knowledge of the evolving products and services
QUALIFICATION AND EXPERIENCE
• 2 years work experience as a customer service representative
• Strong phone handling skills and active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• HND or degree
Location: Tema
How To Apply
All C.V. ‘s should be sent via:
maymasterslimited@gmail.com indicating the position as the subject of the e- mail.
Closing Date: 14 June, 2025