Distribution Support Officer at Old Mutual Ghana
AccraJob Description
• This role utilizes expert knowledge in the specific fields of administration / product / process to resolve technical and complex problems, usually in support of administrative queries / issues. The incumbent is individually accountable for achieving results through own efforts.
Responsibilities
• This role functions as a subject matter expert in a specific field of administration / product / process.
• Often acts as a point of escalation for matters with higher level of complexity than those handled by Administration Specialists.
• Often acts as a consultant w.r.t decision making of operational and or tactical importance (typically deliverables are part of level three plans).
• Could act as an expert resource on major projects or could be accountable for the delivery of projects within the division or BU.
• May act as a coach for Specialist Staff
• Often consulted for system enhancements.
• Could be accountable for major administration processes and the project management thereof (usually with an extended timeline in excess of a month).
• Strong support role to the BU Executive.
Documentation Processing:
• Functions as a subject matter expert in a specific field of administration / product / process.
• Often acts as a point of escalation for matters with higher level of complexity than those handled by Administration Specialists.
• Often acts as a consultant w.r.t decision making of operational and or tactical importance (typically deliverables are part of level three plans).
• Could act as an expert resource on major projects or could be accountable for the delivery of projects within the division or BU.
• Advises on system enhancements and testing
• Coaches specialist staff (if required)
Personal Effectiveness:
• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality over periods of 1 day to a maximum of three months.
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.
Quality Assurance:
• Performs quality checks on own work
• Adheres to service and quality standards.
Education
• Bachelors Degree (B)
Skills
Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling
Competencies
• Collaborates
• Communicates Effectively
• Drives Results
• Ensures Accountability
• Plans and Aligns
• Tech Savvy
Location: Accra
Closing Date: 22nd November, 2025
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website