Card Settlements Officer at First National Bank
AccraJob Description
Welcome to First National Bank Ghana, the home of the #Changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in Card Operations, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
The individual will be responsible for the daily administrational function of the settlement area. In addition, this individual will provide operational support to the Front, Middle office and Branches to reduce operational risk and improve operational controls and efficiency in the area.
Are You Someone Who Can
- Resolve all customer issues or queries efficiently, and within agreed timelines.
- Responsible for managing of settlement and reconciliation of Visa issuing and acquiring (POS and ATM) transactions.
- Responsible for managing issuing and acquiring settlement GHipss products (Gh-link and ezwich cards)
- Responsible for managing master card acquiring settlement and reconciliation.
- GL, Suspense accounts and Nostro account management. Assisting with reconciliation and matching of card entries in card GL’s and Suspense Accounts
- Reconciliation of Outgoing and incoming schemes files and raising of P&L vouchers to clear the cards GL’s
- Investigate all items defaulting into the exceptions report and ensuring that they are reversed within the TAT timelines.
- Responsible for reporting and managing card business profitability and reporting on all card’s product usage.
- Responsible for managing scheme’s monthly fees, QOC, Fee collections and funds disbursement activities.
- Oversee our monthly authorization rates score on Visa online and proactively act on the rates.
- Comply with governance in terms of legislative and audit requirements.
- Prepare and submit reports relating to activities in area under control for management decision making.
- Manage own development to increase own competencies.
You Will Be An Ideal Candidate If You
- Have relevant degree
- Have 2 – 3 years relevant experience in card products and card operations, card payment procedures and general banking operations
You Will Have Access To
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We Can Be a Match If You Are
- Adaptable and curious
- Thrive in a collaborative working environment
Apply now if you are interested in taking the next step. We look forward to engaging with you.
Closing Date: 25th September, 2025
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website