30 Oct 2025

Agent/Call Centre at Standard Bank Group

 Johannesburg, Gauteng

Job Description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To provide an efficient inbound and outbound call centre function to Fleet merchants by resolving queries and complaints accurately and within agreed service times. The call centre provides a 24/7 service. To provide an administration support function.

Qualifications

Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable

Experience Required
Business Solutions
Business & Commercial Banking
1-2 years
Experience in the Fleet management system, Call Centre experience will be beneficial.

Additional Information

Behavioural Competencies:

  • Checking Things
  • Documenting Facts
  • Embracing Change
  • Examining Information
  • Following Procedures

Technical Competencies:

  • Client Servicing
  • Customer Understanding (Business Banking)
  • Product Knowledge (Business Banking)
  • Risk Awareness
  • Risk Identification

 

Closing Date: 14th Nov, 2025

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website

Job Categories: Customer Service/Client Care Jobs in Ghana. Job Types: Full-Time. Job Tags: Agent/Call Centre at Standard Bank Group, Jobs at Standard Bank Group, Recruitments at Standard Bank Group, and Vacancies at Standard Bank Group. Salaries: 6,000 - 8,000.

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