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The main purpose of this position is to coordinate the hospitality and customer services (internal and external) and to perform administrative duties within the Hospitality Services Section of the South African Reserve Bank (SARB) Cash Centre in Cape Town.
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· Provide management reports periodically to team leaders and senior managers.
· Provide input into the evaluation of team member performance and development needs.
· Perform supervisory duties, allocate work, coordinate and guide the delivery and task execution of staff, and perform on-the-job coaching.
· Take responsibility for leave management, time and attendance of staff members.
· Ensure adherence to hygiene, health and safety standards in the kitchen environment.
· Take responsibility for the procurement of food stock and beverages in accordance with the SARB’s specifications.
· Take responsibility for service request administration (recovering costs/charges), update service request workflows on a daily basis, and communicate with relevant stakeholders and staff regarding orders.
· Submit information to the team leader for budget preparation relating to the Catering Unit.
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To be considered for this position, candidates must be in possession of:
· a Higher Certificate (NQF 5) in Events Management or Hospitality Management, or an equivalent qualification; and
· at least two to five years’ experience in a catering environment, with at least two years on a supervisory level.
Additional requirements include:
· verbal and written communication skills;
· flexibility;
· developing and growing others;
· promoting teamwork;
· a service and stakeholder focus; and
· judgement and decision-making skills.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her experience and competence.
Ms Sarah Molomo
Senior Manager: Recruitment and Selection
Human Resources Department
South African Reserve Bank
Location : Cape Town
Closing Date : 4/01/22
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