Jobdirecta Blog Jobs and careers in Ghana 2025
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About us, purpose, experience and qualifications
about us
- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing
- stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
purpose
Collections on arrear portfolio within mandate, ensuring arrears are recovered and customer satisfiedexperience and qualifications
- Matric
- NQF5 banking diploma (advantage)
- English and one other language preferred
- 1 year collections experience (could be gained through learnership)
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additional requirements
In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.responsibilities
- Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Carry out collections processes within mandate, meeting SLA targets and quality standards
- Comply with governance in terms of legislative and audit requirements
- Manage personal development to increase own skills and competencies
Closing Date :18th Feb 2022
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
