Job Description • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion • Document all inquires, requests, resolutions, and follow-up tasks • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines • Display a courteous and empathetic attitude …
Read More »Customer Relations Analyst by Vodafone
Advertisement Role purpose: To provide professional service assurance input to the creation and maintenance of the Enterprise Solutions annual plan and budget Provide bespoke incident/problem management for allocated accounts within the framework of an agreed sales plan and annual targets for revenues, profitability and customer satisfaction Key Accountabilities And Decision …
Read More »Customer Service Representative by Daggo Africa
Advertisement Roles & Responsibilities: Responding to customer calls on our Company line. Responding to customer inquiries on our WhatsApp and recovering failed orders through follow-ups. Taking stock of products left with agents all over Africa. Monitoring social media and responding to messages on ads. Suggesting new ways to promote company …
Read More »Branch Customer Experience Agent by A.P. Moller – Maersk
Advertisement Are you a customer-oriented person who is passionate about client experience and have high energy, striving to achieve the best in what you do? We present you an opportunity to join our team in Takoradi as customer experience agent. In this role you will be challenged to own and …
Read More »