Jobdirecta Blog Jobs and careers in Ghana 2025
Do you enjoy building relationships with people and helping them with answers to their questions, inquiries and needs? If so, This is the right Position for you. As A call center Agent, You will field incoming calls, help answer questions, and solve customer problems, often on a wide array of topics and ensure overall customer satisfaction.
Below Include the Tasks you will undertake
- Answer incoming calls from customers with inquiries
- Assist various departments in facilitating sales of all products in the company portfolio
- Analyze customer issues and assist in resolving within the required timeframe
- Coordinate with customers and ensure appropriate questioning to identify issues
- Manage all customer inquiries and summarize to present to management
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Skills and Competencies
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
Education / Qualification
Grade 12 or Equivalent..
Location :Johannesburg, Gauteng
Closing Date :11th January, 2022
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
