6 Sep 2019

Full-Time Bank Teller Job Vacancy

Reputable Bank – Posted by Jobdirecta Ghana Ghana

Job Description

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Main Job Duties and Responsibilities

• receive and count working cash identify customers, validate and cash cheques
• accept cash and cheques for deposit and check accuracy of deposit slip
• process cash withdrawals
• perform specialized tasks such as preparing cashier’s cheques, personal money orders, issuing traveler’s checks and exchanging foreign currency
• perform services for customers such as ordering bank cards and checks
• receive and verify loan payments, mortgage payments and utility bill payments
• record all transactions promptly, accurately and in compliance with bank procedures
• balance currency, cash and cheques in cash drawer at end of each shift
• answer inquiries regarding checking and savings accounts and other bank related products
• attempt to resolve issues and problems with customer’s accounts
• initiate and open new accounts
• explain, advise on and promote bank products and services to customers
• identify referral opportunities and make relevant referrals
• ensure compliance with all internal controls and established policies and procedures

Qualification Required & Experience

• HND, degree or equivalent
• some clerical, administrative, cash handling, customer service experience preferred
• knowledge of customer service principles
• relevant computer skills

Key Skills and Competencies

• strong numerical ability
• good listening and communication skills
• customer service orientation
• accuracy and attention to detail
• time management
• problem solving
• honesty and integrity
• teamwork
• stress tolerance

Location: Tema

Closing Date: 04 October, 2019

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