Operations Manager - Mercy Corps


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Job Title :
Operations Manager - Mercy Corps


Location :
Jobs in Niger


Posted on :
Thu Dec 06, 2018


Apply before :
Thu Dec 13, 2018


Job Type :


Experience required :
3 years - 6 years


Job category :



Job Description



  • BA/BS degree in a relevant field.

  • 3 to 5 years field experience setting up and managing administration, procurement, logistics, and human resource systems with humanitarian NGOs with supervisory responsibilities.

  • Proven understanding of complex emergencies, related security concerns and appropriate responses with experience in West or Central Africa and in insecure environments.

  • Demonstrated attention to detail, following procedures, meeting deadlines and working and problem-solving independently and cooperatively.

  • Knowledge of Mercy Corps' systems and procedures (esp. procurement systems) desirable; M&E experience preferred and knowledge of USAID, EC, UNICEF, etc. regulations helpful.

  • Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.

  • Knowledge of Sphere standards and other training in humanitarian response preferred.

  • Excellent negotiation and representation skills.

  • Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.

  • Fluency in French and excellent oral and written English skills required; proficiency in local languages (Djerma or Haussa) is a plus.

  • Ability to work effectively with an ethnically diverse team in a sensitive environment.


The successful Operations Manager will be good at problem solving and have the ability to work out methods to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations. S/he will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial as well as training capacity, while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. S/he will be able to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment and be willing to travel regularly to Mercy Corps field offices and project sites. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.


The Operations Manager will be based in Niamey, Niger with regular field travel. The location is accompanied and secure. Individual housing is available with freedom of movement beyond the house and office. There are international schools in Niger. Staff have good access to essential services, such as medical care, electricity, water, etc. This position requires up to 30% of travel by road or air to field locations in relatively secure environments but climatically harsh conditions. This position is not eligible for hardship benefits but is eligible for R&R.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps' vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.


Apply before Thu Dec 13, 2018




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