Customer Service Consultant - Reputable Company

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Job Title :
Customer Service Consultant - Reputable Company

 

Location :
Jobs in Ghana

 

Posted on :
Mon Nov 26, 2018

 

Apply before :
Tue Dec 18, 2018

 

Job Type :
Full-time

 

Experience required :
1 year - 3 years

 

Job category :
Consulting Services

 

 

Job Description

 

Job Duties:


• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.


Qualification Required & Experience


• Applicant must have a minimum of HND with 2 years of working experience in Customer Service or any related job. • Applicant must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, and Multi-tasking.


How to Apply


To submit your application, click on the link below and complete all relevant fields on the online application form.


 

Apply before Tue Dec 18, 2018

 

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