Customer Service Consultant - Reputable Company


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Job Title :
Customer Service Consultant - Reputable Company


Location :
Jobs in Ghana


Posted on :
Mon Nov 26, 2018


Apply before :
Tue Dec 18, 2018


Job Type :


Experience required :
1 year - 3 years


Job category :
Consulting Services



Job Description


Job Duties:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.

Qualification Required & Experience

• Applicant must have a minimum of HND with 2 years of working experience in Customer Service or any related job. • Applicant must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, and Multi-tasking.

How to Apply

To submit your application, click on the link below and complete all relevant fields on the online application form.


Apply before Tue Dec 18, 2018




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